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Utilities1Easy Network Service Monitor
Easy to use and low cost tool for network, applications and services monitoring, fault identification, notification and reporting as well as service level agreement monitoring and reporting.
Business2ITIL Service Management Excellerator
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives.
Business3ITIL Service Management (ITSM) Toolkit
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization.
Utilities4LinkQA
Link Quality Analyst monitors quality of point-to-point link in terms of response time, packet loss and available bandwidth.It also provides notification system to alarm for failure of Link or degradation in Link quality
Business5ProcessWorx CMDB
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes by establishing a standard, centralized information repository.
Business6rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Sla :: if you need support for Easy Network Service Monitor,ITIL Service Management Excellerator,ITIL Service Management (ITSM) Toolkit,LinkQA,ProcessWorx CMDB,rapidHELP do not hesitate contact their respective owners